56 min read

๐Ÿ“š ์Šคํƒ€ํŠธ์—…์˜ ์ดˆ๊ธฐ ์œ ์ € ํš๋“ ํ”Œ๋ ˆ์ด๋ถ (User Acquisition Playbook)

์Šคํƒ€ํŠธ์—…์˜ ์‹ ๊ทœ ์„œ๋น„์Šค ์ดˆ๊ธฐ ์œ ์ € ํ™•๋ณด ์ „๋žต ํ”Œ๋ ˆ์ด๋ถ | ํผํฌ๋จผ์Šค ๋งˆ์ผ€ํŒ…, ๋ฐ”์ด๋Ÿด ์ž…์†Œ๋ฌธ, ์ปจํ…์ธ  | ์ฑ„๋„ ๋งˆ์ผ“ ํ• (Channel Market FIt) | ์‹ค๋ฆฌ์ฝ˜๋ฐธ๋ฆฌ ๋ฒค์น˜๋งˆํ‚น | Thumbtack, Air BnB (์—์–ด๋น„์•ค๋น„), ๋ถ€ํ‚น๋‹ท์ปด (Booking.com) ์˜ˆ์‹œ
๐Ÿ“š ์Šคํƒ€ํŠธ์—…์˜ ์ดˆ๊ธฐ ์œ ์ € ํš๋“ ํ”Œ๋ ˆ์ด๋ถ (User Acquisition Playbook)
๐Ÿ’ก
์ด ๊ธ€์€ Dan Hockenmaier์™€ Lenny Rachitsky๊ฐ€ ์ž‘์„ฑํ•œ "Drive Growth by Picking the Right Lane โ€” A Customer Acquisition Playbook for Consumer Startups"์„ ํ† ๋Œ€๋กœ ์ž‘์„ฑ ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.

์ดˆ๊ธฐ ๋ฐ ์„ฑ์žฅ ๋‹จ๊ณ„ ๊ธฐ์—…์˜ ๊ณ ๋ฌธ์œผ๋กœ์„œ ์ฐฝ์—…์ž๋“ค๊ณผ ์„ฑ์žฅ์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ•˜๋Š” ๋ฐ ๋งŽ์€ ์‹œ๊ฐ„์„ ํ• ์• ํ•ฉ๋‹ˆ๋‹ค. ํŠนํžˆ ์ดˆ๊ธฐ ๋‹จ๊ณ„์—์„œ ๊ฐ€์žฅ ๋งŽ์ด ๋“ฃ๋Š” ์งˆ๋ฌธ ์ค‘ ํ•˜๋‚˜๋Š” ์„ฑ์žฅ์„ ์œ„ํ•œ ๋” ๋งŽ์€ ๋ฐฉ๋ฒ•์„ ์ฐพ๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์งˆ๋ฌธ์€ "์–ด๋–ป๊ฒŒ ํ•˜๋ฉด SEO๋ฅผ ๊ฐ•ํ™”ํ•  ์ˆ˜ ์žˆ์„๊นŒ์š”?" ๋˜๋Š” "์–ด๋–ป๊ฒŒ ํ•˜๋ฉด ์šฐ๋ฆฌ ์ œํ’ˆ์˜ ์ž…์†Œ๋ฌธ์„ ๋” ๋งŽ์ด ๋‚ผ ์ˆ˜ ์žˆ์„๊นŒ์š”?"์™€ ๊ฐ™์€ ์งˆ๋ฌธ์ด ๋งŽ์Šต๋‹ˆ๋‹ค.

์•ˆํƒ€๊น๊ฒŒ๋„ ์ฐฝ์—…์ž๋“ค์€ ํ•œ ๋ฒˆ์— ๋„ˆ๋ฌด ๋งŽ์€ ์ฑ„๋„์— ํˆฌ์žํ•˜๊ณ  ๊ทธ ๊ฒฐ๊ณผ ์–ด๋Š ํ•œ ์ฑ„๋„์— ์ถฉ๋ถ„ํžˆ ํˆฌ์žํ•˜์ง€ ์•Š๋Š” ๊ฐ€์žฅ ์ผ๋ฐ˜์ ์ธ ์Šคํƒ€ํŠธ์—… ์‹คํŒจ ๋ชจ๋“œ์— ๋น ์ง€๋Š” ๊ฒฝ์šฐ๊ฐ€ ๋งŽ์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, SEO์™€ ๋ฐ”์ด๋Ÿด์— ๋ชจ๋‘ ๊ฑฐ์•ก์„ ํˆฌ์žํ•˜๋Š” ๊ฒƒ์€ ์ •๋ง ์ข‹์€ ์ƒ๊ฐ์ฒ˜๋Ÿผ ๋Š๊ปด์ง€์ง€๋งŒ("์šฐ๋ฆฌ๋Š” ๋‘ ๋ฐฐ๋กœ ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค!"), ์‹ค์ œ๋กœ๋Š” ๊ฑฐ์˜ ํšจ๊ณผ๊ฐ€ ์—†์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์ด ๋‘ ๊ฐ€์ง€ ๊ฒฝ๋กœ ์ค‘ ์–ด๋Š ๊ฒƒ์ด ๋น„์ฆˆ๋‹ˆ์Šค์— ์ ํ•ฉํ•œ ์ฑ„๋„์ธ์ง€๋„ ๋ช…ํ™•ํ•˜์ง€ ์•Š์€ ๊ฒฝ์šฐ๊ฐ€ ๋งŽ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ์ด๋Ÿฌํ•œ ์กฐ์–ธ์„ ๊ณ„์†ํ•ด์„œ ๋ฐ˜๋ณตํ•˜๊ณ  ์žˆ๋Š” ์ž์‹ ์„ ๋ฐœ๊ฒฌํ•˜๊ฒŒ ๋˜์—ˆ๊ณ , ์Šคํƒ€ํŠธ์—…์˜ ์‹œ๊ฐ„๊ณผ ๊ณ ๋ฏผ์„ ๋œ์–ด์ฃผ๊ธฐ ์œ„ํ•ด ์ €ํฌ์˜ ์ƒ๊ฐ์„ ๊ธ€๋กœ ์˜ฎ๊ธฐ๊ธฐ๋กœ ๊ฒฐ์ •ํ–ˆ์Šต๋‹ˆ๋‹ค.

Hockenmaier's and Rachitsky's three-step framework for consumer growth

๊ตฌ๋…์ž ์ „์šฉ ์ฝ˜ํ…์ธ ์ž…๋‹ˆ๋‹ค.